Terms and Conditions of our Promotions
These terms and conditions apply to all promotions offered by Sonoma Lavender. By participating, you agree to the following terms:
1. Promotion Period
Each promotion will have a specific start and end date, as indicated in the associated marketing communications ("Promotional Period"). Purchases, contest entries, or qualifying actions made outside of this period will not be eligible for the promotion.
2. Promotion Participation
Participation instructions will be outlined in the marketing materials for each promotion. These instructions may include restrictions such as:
- A limit of one entry or use per customer.
- Minimum purchase requirements.
- Eligible products or services.
- Required promotional codes to activate and receive the promotion's benefits.
Failure to follow participation instructions or meet the stated conditions will disqualify the participant. In such cases, Sonoma Lavender is not obligated to honor the promotion, provide a discount, or issue compensation.
Sonoma Lavender reserves the right to determine eligibility, compliance, and qualification for the promotion at its sole discretion.
3. Offer Limitations
- All promotions are subject to product availability while supplies last.
- Promotions cannot be combined with other discounts, coupons, or offers unless explicitly stated in the specific promotion's terms.
- Unless specified, gift cards, taxes, and shipping fees are excluded from qualifying purchases.
- Offers are non-transferable, non-refundable, and cannot be redeemed for cash, credit, or other compensation unless explicitly permitted.
- Fraudulent, abusive, or unauthorized participation may result in disqualification and void any associated benefits.
Sonoma Lavender reserves the right to modify, suspend, or cancel promotions at any time, at its sole discretion, without prior notice.
4. Eligibility Limitations
- Promotions are open to legal residents of the United States unless specified otherwise.
- Sonoma Lavender employees, their immediate family members, and suppliers are not eligible to participate in contests or giveaways unless otherwise stated.
5. Limitation of Liability
Sonoma Lavender is not responsible for:
- Technical errors, delayed or lost entries, or interruptions that affect participation.
- Any damage, loss, or injury arising from participation in the promotion.
By participating, you release Sonoma Lavender from any liability related to technical issues, user errors, or unforeseen circumstances.
6. Governing Law and Dispute Resolution
These terms and conditions are governed by the laws of California. Any disputes that cannot be resolved amicably will be referred to ADR Services, Inc. in accordance with its applicable rules and procedures. Arbitration decisions will be final and binding.
7. Contact Information
For any questions or concerns regarding the promotion, please contact Sonoma Lavender Customer Care at:
Email: customercare@sonomalavender.com