Orders are typically processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 3–7 business days. You’ll receive tracking details once your order ships.

We want you to love your Sonoma Lavender products. If something isn't right, we're happy to help.

You may return most items within 15 days of delivery, as long as they're unused, unopened, and in resalable condition with their original packaging.

For hygienic reasons, we're unable to accept returns of bath and body products once they've been opened or used. Unopened bath and body items are returnable under the same 15-day policy.

If something arrives damaged or defective, please reach out — we'll make it right with a replacement or refund, even if the item has been opened. Just email us a photo of the issue so we can take care of it quickly.

Not eligible for return: gift cards and final sale/clearance items.

To start a return, email us at customercare@sonomalavender.com or log into your account to request a return. If you purchased your Sonoma Lavender product from a retailer other than sonomalavender.com, please contact that retailer directly regarding their return policy.

If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Reach out to our support team as soon as possible for assistance.